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Welcome International Students!
Stansfield College extends a very warm welcome to all international students. Ever since we were first established in 1993 we have always sought to maintain a strong international flavour both in terms of our programmes, academic faculty and, not least of all, our students. Together with our specialisation in University of London Degree and Diploma Programmes and international faculty, having an international student body ensures that we offer a truly ‘global’ learning environment.
While studying overseas offers a valuable opportunity to gain international experience, at Stansfield we also understand that initially it can also be quite difficult. Being away from one’s home, family and friends is unnerving. Moreover, getting used to a different country, cultural habits and customs can be a challenge. We pride ourselves in the support services we offer to our international students. Parents can rest assured that their children are being well looked after and supported. Most of our academic staff have studied overseas themselves so they are very familiar with the kinds of problems some international students face. They are, therefore, in a good position to be able to offer the right kind of encouragement. Our student counsel also includes international students which means that they can also offer a further informal support system. Our induction programmes also include a specific component for providing international students with information and support for their studies.
The extensive pastoral care for international students is backed up with a strong administrative support offering sponsorship and advice about immigration procedures and requirements. We also have a designated English Language Department with EFL specialists to support your language skills.
Admission Requirements
The information stated below is for general entrance requirements. Specific Entrance requirement is available in the Course Information Sheet which can be downloaded when you browse for your specific programme.
| Country |
|
Requirements |
| Bangladesh |
|
Higher Secondary Certificate (HSC) |
| Cambodia |
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Certificate of Upper Secondary Education or Baccalaureate |
| China |
|
Senior High School Graduation Diploma or Certification of Graduation from Vocational / Specialised Secondary School |
| Indonesia |
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Certificate of Completion of Upper Secondary School - Sekolah Menegah Umum (SMU) |
| Korea |
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High School Diploma |
| Laos |
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Upper Secondary School Diploma |
| Malaysia |
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Malaysian Certificate of Education - Sijil Pelajaran Malaysia (SPM) |
| Mongolia |
|
School Leaving Certificate |
| Myanmar |
|
Basic Education Standard Examination (Matriculation) |
| Nepal |
|
Higher Secondary Certificate |
REFUND POLICY
Refund under “Cooling Off” Period
All students are entitled to a full refund of course fees during the 7 day “cooling off” period. The registration fee however is not refundable.
Other Refund
The college refund policy is as follows:
| S/ No: |
|
Types of Refund |
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% of the Tuition Fees |
| 1: |
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If course cancelled by the College prior to commencement of class |
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100% of the Tuition Fee |
| 2 |
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If course cancelled by the College after commencement of class |
|
100% of the Tuition Fee |
| 3 |
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If withdrawal notification is received after the 7 day “cooling off” period |
|
No refund |
| 4 |
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If written withdrawal notification is received more that 30 days before course commencement. |
|
50% of the Tuition Fee* |
| 5 |
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If written withdrawal notification received more than 14 days before course commencement |
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20% of the Tuition Fee* |
| 6 |
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If written withdrawal notification received less than 14 days before course commencement |
|
No refund |
| 7 |
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If written withdrawal notification is received after course commencement. |
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No refund |
| 8 |
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If a student is suspended or expelled due to misconduct. |
|
No refund |
Notice of withdrawal must be given in writing and will be based on the date the written notice is received by the College. Verbal and e-mail requests will not be considered. Electronic mail shall not be considered as valid notice.
* Refund under Instalment Plan
Students under the special instalment plans have to ensure that they have paid at least 50% of course fees under Event 4 above or 20% of course fees under Event 5 above upon withdrawing.
Registrar's Declaration
Stansfield College is the graduate programme arm of The Stansfield Group Pte Ltd. As part of Stansfield College we joined the Consumer Association of Singapore’s student protection scheme, opting for the Student Tuition Fee (ESCROW Account) with DBS Bank.
The following sections contain details of Stansfield College's:
- Student protection scheme
- CASE Standard student contract
- Grievance Policy
- Privacy Policy
In compliance with the CASE guidelines, please take note of the following:
Stansfield’s student – lecturer ratio’s are:
- Degree courses 1 to 24 average
- Stansfield’s total capacity is in excess of 600 students
- 19 classrooms, ranging from 20 to a lecturer theatre that can hold up to 130 students
- A computer lab which consist of 33 desktops
- Total number of full-time lecturers 10, and 2 part-time
- For details of the fees payable students should refer to the individual courses
Student Protection Scheme
In December of 2004 Stansfield College introduced the Consumer Association of Singapore-endorsed Student Protection Scheme (SPS) and has opted for the Student Tuition Fees ESCROW scheme. With this scheme student’s paid fees are protected. The Master ESCROW Agreement is at present applicable to all International students, local students may opt to protect their tuition fees under SPS.
Standard Student Contract
Stansfield College requires that all International students and/or their legal guardian must sign the CASE standard student contract.
Sample Student Contract
Students can access copies of the contract from the CASE website, including contracts translated into Chinese, Vietnamese and Bahasa Indonesia at http://www.case.org.sg
Grievance Policy
At Stansfield College we believe that feedback is an important part of our efforts to continually improve our products, delivery, administration and service quality.
The following feedback/grievance channels available is the Student Request form.
Where a student makes a formal written complaint this will be:
- Entered into the grievance register and acknowledged
- Will be handled in a professional manner and will be resolved within 21 days
- If a student believes that their feedback is not being properly addressed they should immediately contact feedback@stansfield.edu.sg with the details of their case
- If after Stansfield College has replied and the student is still dissatisfied with the outcome they can consider one of the following channels; apply to The Consumer Association of Singapore [CASE] for mediation – www.case.org.sg
Privacy Policy
This statement sets out Stansfield College’s policies relating to your personal information.
Stansfield College is committed to ensure the privacy and security of personal information by introducing appropriate practices and procedures.
All personal information collected will be used mainly for evaluating your application, for internal business and administrative purposes which includes billing, program and service offerings, updating your records, notifying of upcoming events and customer service.
Stansfield College will restrict access to personal information to authorised Stansfield College personnel and/or partner Universities and/or Colleges and external agencies on a need to know basis according to what Stansfield College Registrar’s Office determines to be official and educational interest. Personal Information means personally identifiable student information received from the student or arising in the course of the student’s time in Stansfield College.
Stansfield College will disclose personal information to external parties in the following cases –
- Ministry of Education requests of information;
- Data sharing with Government agencies or statutory bodies or non-government agencies authorized to carry out specific Government services, in order to provide more effective and efficient services to a student;
- When it is customary to release or publish information by Universities or Colleges or other educational Institutions, including but not limited to prizes, medals, scholarships, classes of honours and other marks of distinction, and student or graduation status;
Besides official and educational interest, Stansfield College will grant access of personal information only after seeking the consent of the student for such disclosure. A student may provide such consent at the time of admission to Stansfield College.
Stansfield College will retain a student’s personal information only as necessary for the effective delivery of services to the student.
This Policy is subject to revision at the discretion of Stansfield College from time to time and is subject to any applicable law mandating or otherwise requiring disclosure.
Transfer and Withdrawal Policy
- Notice of withdrawal must be given in writing and will be based on the date in which the written notice is received by the Registrar’s Office.
- Verbal requests will not considered.The percentage of fees refundable is based on the total tuition fee payable
Stansfield College allow transfers in accordance with immigration’s regulations. Stansfield College endorse all transfer requests provided the student has no outstanding dues.
Before endorsing a transfer requests, Stansfield College will investigate the reasons for such a request and would like to know if Stansfield College can correct ourselves in any way to ‘recover’ the student by implementing certain corrective action.
If the request is appropriate and Stansfield College agree that the move is in the best interest of the students Stansfield College will endorse it. If however Stansfield College believe that such a move is not in the students best interests Stansfield College will seek to council the student as to the appropriateness of their decision and this is handled by a senior management staff.
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